What are the different permissions in expereoOne?

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User Permissions

When adding a new user, you can assign permissions from the matrix below. These permissions define which features the user can access in expereoOne.

Default Permission for All Users

By default, all users are granted the ‘Sites & Services (View)’ permission.

Note: If you've been using expereoOne for a while, you may be familiar with the concept of 'Roles.' These have now been replaced with a more flexible permission-based system, allowing access to be tailored to individual user needs.

expereoOne Permissions and Access Matrix

Permissions → Access To ↓	Sites & Services (View)	Support (View)	Support (Edit)	Orders (View)	Orders (Approve)	Billing (View)	Developer Portal (API)	User Management
Sites & Services	Yes	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Network Performance	Yes	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Technical Details	Yes	N/A	N/A	N/A	N/A	N/A	N/A	N/A
Support - View Cases & Maintenance	N/A	Yes	Yes	N/A	N/A	N/A	N/A	N/A
Support - Create/update Cases & View Maintenance	N/A	Yes	Yes	N/A	N/A	N/A	N/A	N/A
Orders - Service Delivery	N/A	N/A	N/A	Yes	N/A	N/A	N/A	N/A
Orders - Order Placement	N/A	N/A	N/A	N/A	Yes	N/A	N/A	N/A
Financial Info	N/A	N/A	N/A	N/A	N/A	Yes	N/A	N/A
Create API Keys & Requests	N/A	N/A	N/A	N/A	N/A	N/A	Yes	N/A
Manage Users	N/A	N/A	N/A	N/A	N/A	N/A	N/A	Yes

expereoOne Permissions and Access Matrix

Helpful Links

How to Add a New User in expereoOne?

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