How can I manage expereoOne users?
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Creating an expereoOne account
During the onboarding process, after you’ve placed your initial order with Expereo, we’ll create an account for you and send an e-mail to the designated individual. They will then be a manager for that account and have the ability to add new users and manage them.
Adding and managing new users (Manager Role)
Adding a new user
The user will then receive an activation e-mail and will have 7 days to activate the account.
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Resending an activation e-mail (Inactive status)
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After a user is created, it will have the status inactive until the user has activated the account. If the is not activated account within 7 days, you can resend the activation e-mail by following the steps below:
The user will receive a new activation e-mail within a few minutes and will have 7 days to activate the account. |
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Removing users
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A user can be removed directly from the expereoOne.
Please note: Removing a user does not delete the contact from our records.
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