How can I request a Reason for Outage (RFO)?
0 people liked this article
If you have the right permissions in expereoOne, you can use the Create Case option on the top right of the screen to submit a RFO request.
Note: only Manager or Support Agent have the permission to use the Create Case option. See for more information the following knowledge base article.
Popular Articles
-
How to create a new case from the expereoOne portal?
13 people say this guide was helpful
-
How can I contact Expereo Support?
9 people say this guide was helpful
-
How can I view the IP addresses, hardware details or DNS records for my service?
10 people say this guide was helpful
-
What is the Support process for managing and handling cases?
2 people say this guide was helpful